Terms of Service

1. Acceptance of Terms

By accessing this website, by contacting our office, or by using any of the services described in these pages, you agree to be bound by these Terms of Service together with our Privacy Policy. If you do not agree with any part of these terms, please discontinue use of the website and do not initiate a trading relationship with us through our office.

These terms apply to your use of the website at https://www.qunjiangchao.autos and to all professional services provided by Wuhan Qunjiangchao Trading Co., Ltd., its staff and its authorised representatives. We treat each completion of our contact form, each email instruction and each purchase order as your confirmation that you have read and understood these terms.

2. About Our Services

Wuhan Qunjiangchao Trading Co., Ltd. provides trade distribution and buying office services to commercial partners around the world. Our core offers include wholesale distribution of merchandise, buying office and sourcing support, brand franchising coordination, inventory and bonded storage, marketplace operations and after sales coordination.

We act as a professional intermediary and coordinator in the merchandise trade lane. We help buyers identify suitable factories, confirm specifications, manage quality control, arrange logistics and keep records in order. Where a specific service requires a separate written agreement, such as a bonded storage arrangement, those additional terms will supplement this document and, in the event of conflict, the specific agreement will take precedence for the matter it covers.

3. The Company Behind This Site

These services are provided and operated by Wuhan Qunjiangchao Trading Co., Ltd., a company registered in the People Republic of China. Our registered office and trading location is Rm 02, 1/F, No. 40 Fu Fang Side Road, Qiaokou District, Wuhan - 430000, China (CN). The website and its services are developed by the developer QunJiangChao, acting for and on behalf of the company.

Where these terms refer to us, we or our company, they mean Wuhan Qunjiangchao Trading Co., Ltd. Where they refer to you or your company, they mean the individual or entity entering into a relationship with us, including all authorised representatives and employees of that entity.

4. Eligibility and Use

Our services are intended for businesses, resellers, distributors, retailers and professional buyers. By using our services, you confirm that you are acting in a commercial capacity and have the authority to place orders and make commitments on behalf of the organisation you represent.

You agree to provide accurate, current and complete information about yourself and your organisation, and to keep such information up to date. You acknowledge that inaccurate information may delay quotations, prevent fulfilment or otherwise hinder the services we can lawfully provide. You are responsible for maintaining the confidentiality of any credentials we issue to you and for all activity conducted under those credentials.

You agree not to use this website or our services for any unlawful purpose, to make any speculative or fraudulent order, or to interfere with the security, performance or availability of our systems or the systems of our partner factories and carriers.

5. Enquiries and Quotations

You may submit enquiries through our contact form, by email at touch@qunjiangchao.autos or by telephone at +17345702899. We treat each enquiry as a request for information and a proposal to negotiate, and not as a binding order.

When you submit an enquiry, we may ask for product specifications, target volumes, delivery destinations, expected prices and any compliance or packaging requirements. Based on this brief, we will use reasonable efforts to provide a quotation or sourcing recommendation. Quotations we provide are valid for the period stated on the document or, if no period is stated, for thirty days from the date of issue, and may be updated if costs or exchange conditions change materially.

A quotation is an invitation to treat. It becomes binding only when, and to the extent that, an order based on it is accepted by us in writing in accordance with the next section.

6. Orders and Acceptance

To place an order, you should confirm the product, quantity, specifications, price, delivery terms and other commercial conditions in writing. We will acknowledge receipt of your order and, if necessary, issue a revised confirmation or order acknowledgement.

An order is not legally binding on us until we confirm its acceptance in writing, whether that is in an order acknowledgement, a sales contract, or an email confirming the terms. Any terms in your purchase documents or in our confirmation that conflict shall be governed by the sequence of issue and the precedence described in these terms.

We may decline an order at our discretion, for example where the specification cannot be met, where compliance issues arise, where credit terms cannot be arranged, or where accepting the order would impose unreasonable risk on either side. If we decline, we will notify you promptly and, where possible, suggest an alternative route.

7. Pricing, Payment and Taxes

Prices are quoted in the currency agreed in the quotation. Unless otherwise stated, prices exclude freight, insurance, customs duties, taxes and any other charges that arise from the specific shipment, which shall be identified separately and agreed before dispatch.

Payment terms, including any deposit and the schedule of balances, are agreed in writing before production begins. Unless otherwise stated, a deposit may be required before we instruct a factory to commence production, and the balance is due before dispatch or in accordance with the agreed milestone, such as at the point of goods readiness, inspection sign off, or loading.

You are responsible for paying all applicable taxes, duties and regulatory charges related to the import of goods into your market. We will use reasonable care to reflect accurate values and classification on customs documents as you direct, but the final responsibility for customs compliance lies with the importer of record on your side.

8. Samples and Specifications

Where a sourcing project involves sampling, we will coordinate the production and delivery of samples and their approval. Unless otherwise agreed, the cost of samples, courier and any sample development are borne by the requesting party, and these costs are stated separately from bulk production.

Confirmation of a sample is your approval of the specification, materials, dimensions, colours, construction and packaging as reflected in that sample. We rely on this approval to guide bulk production, and any change required after approval may affect the schedule and the price.

You agree that minor differences between production goods and approved samples that fall within industry accepted tolerances do not constitute a defect. Where a tighter tolerance is essential to your sale, you should specify it in the brief before production begins so that we can reflect it in the factory instruction and inspection points.

9. Production and Quality Control

We coordinate production with selected factories and monitor progress against the agreed schedule. We use reasonable commercial efforts to meet delivery dates, but we are not liable for delays caused by factors beyond our reasonable control, including natural events, transport disruption, customs hold and third party manufacturing issues.

Quality control is performed against the specification and approved sample. Where an inspection has been agreed, we will arrange an independent or in house check at the point specified, commonly during production or before loading. A breach of specification is judged against the approved sample and the written inspection criteria, and we will document our findings in an inspection report.

You agree to advise us promptly of any issue observed in pre shipment inspection reports so that corrective action can be taken while the goods are still within our control. Action taken after goods have been loaded may be more limited and more costly to resolve.

10. Shipping, Title and Risk

Shipping terms, containers, routing and carrier selection are agreed for each order. We coordinate the booking of space, export documentation and the flow of the goods to the port or destination agreed, and we keep you informed of tracking milestones where available.

Unless otherwise expressly agreed in writing, risk of loss or damage to the goods transfers to you at the point determined by the agreed delivery term used for the order, which follows the standard meaning of that term in international trade practice. We will obtain the contractually agreed level of cargo insurance and make the documents available at the agreed point.

Title to the goods transfers in accordance with the agreed delivery term and any reservation of title we or the factory hold until the balance has been paid in full. We will release original shipping documents as agreed once payment conditions are satisfied and customs requirements are met.

11. Returns and After Sales

If a shipment arrives damaged, short or materially different from the approved specification, you should notify us in writing with supporting evidence within a reasonable period after arrival, and in no event later than ten calendar days after receipt, unless a longer period is agreed in writing.

Our after sales team will review the evidence, liaise with the factory and the carrier, and work towards a fair resolution that may include repair, replacement, partial credit or approved price adjustment as the circumstances warrant. Resolution is based on the agreed specification, the inspection findings and the terms of the agreed delivery.

In coordinate the handling of goods that must be returned or quarantined. Unless otherwise agreed, the cost of return freight, rework and reinspection is allocated according to the cause of the issue, and we will document the basis of that allocation so the outcome is transparent to both sides.

12. Intellectual Property

The content of this website, including text, design, layout, imagery and the trade signal station motif, is the property of Wuhan Qunjiangchao Trading Co., Ltd. or its licensors and is protected by applicable intellectual property law. You may view and print material for the ordinary course of evaluating and using our services, but you may not copy, republish or redistribute it for commercial gain without our written permission.

Product names, brand designs and marks belonging to you remain your property. Where we assist with brand coordination and merchandising, we hold such materials solely to serve your order and we will not register or otherwise appropriate your marks without your written consent.

If you believe that content on this website infringes your rights, please contact us with enough detail for us to verify the claim, and we will review the matter promptly and take appropriate action.

13. Limitation of Liability

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, such as liability for fraud or for death or personal injury caused by our negligence. Subject to that, our total liability arising from any order or the use of these services, whether in contract, tort or otherwise, shall not exceed the amount paid by you to us for the specific transaction giving rise to the claim.

We deal in good faith as a coordinator of merchandise trade, but we rely on third parties for manufacturing, carriage and warehousing. Accordingly, we shall not be liable for indirect, incidental, special or consequential losses, including lost profits, lost sales, loss of data or business interruption, however caused.

You agree that the allocation of risk in this section is reasonable and that our fees reflect that allocation. We encourage you to review these terms with your own advisers and to raise any concern before committing to an order, since your acceptance of a quotation confirms agreement with this allocation.

14. Indemnity

You agree to indemnify and hold harmless Wuhan Qunjiangchao Trading Co., Ltd., its officers, employees and agents from and against any claims, losses, liabilities, damages, costs and expenses arising out of or in connection with your breach of these terms, your unlawful or negligent use of our services, or a claim by a third party in respect of goods or specifications that you supplied or directed us to procure.

This indemnity does not apply to losses caused by our own negligence or wilful misconduct for which we are responsible. The obligations in this section survive the end of any agreement and continue to apply in respect of conduct that occurs while a relationship was active.

15. Suspension and Termination

We may suspend or decline to continue providing services if we reasonably suspect that an order involves fraud, illegal goods, sanctions concerns, repeated defaults, misrepresentation or other conduct that creates unacceptable risk to us or to the trade channel.

Either party may terminate a written service agreement on the notice period stated in that agreement. Following termination, we will take reasonable steps to close out any outstanding orders, release goods or documents already paid for, and settle any outstanding balances in accordance with the agreed terms.

Sections of these terms that by their nature should survive termination, including limitation of liability, indemnity, intellectual property and governing law, shall continue to apply after the relationship has ended.

16. Governing Law and Disputes

These terms and any agreement between us are governed by the laws of the People Republic of China, without regard to conflict of law principles that would refer to another jurisdiction.

We will first seek to resolve any dispute amicably through good faith negotiation. If the parties cannot resolve a dispute through negotiation, either party may refer the matter to the competent court of the relevant jurisdiction as determined by law, or to arbitration as agreed in a specific contract, and both parties submit to such forum.

Nothing in this section prevents either party from seeking injunctive or other urgent relief to protect its legitimate interests before the resolution of any other dispute.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, our business, or applicable law. When we make changes, we will revise the effective date shown above and publish the updated terms on this page.

We encourage you to review this page periodically. Continued use of the website or the continuation of a trading relationship after updated terms are posted indicates acceptance of the changes. Where we have a separate written agreement with you, the terms of that agreement continue to govern its subject matter unless it is expressly amended.

18. Contact Information

If you have any question about these Terms of Service, or about how our services operate, our office is glad to help. Please reach us through the following details.

You may also reach us through the contact page or return to the homepage to review our trade distribution and buying office services.